Privacy Policy
1. Introduction
Welcome to One Window Glass (“we,” “our,” or “us”). We specialize in premium uPVC and aluminium window & door systems, curtain walls, and architectural glass solutions in Karachi, Pakistan. We are committed to safeguarding your personal details and treating all project data with strict confidentiality when you browse our site, request quotations, or communicate with our staff.
2. Information We Collect
We only collect information required to compute accurate quotes, arrange surveys, and fabricate your glass solutions:
- Contact Information: Full name, phone / WhatsApp numbers, and email address.
- Project Specifications: Physical site address across Karachi, dimensions, elevations, architectural drawings, or photographs shared for technical assessment.
- Automated Data: Basic browser logs and standard website interaction analytics to optimize performance and prevent automated form spam.
3. How We Use Your Information
Your records are used exclusively for legitimate operational purposes:
- Preparing custom technical proposals, BOQs, and cost estimates.
- Scheduling and carrying out free site survey visits across Karachi.
- Answering customer inquiries, discussing hardware options, and delivering warranty support.
- Ensuring web form security and preventing unauthorized access or bot misuse.
4. Data Sharing & Third Parties
We do not rent, sell, or trade your personal information or design drawings with third-party marketers. Data is only accessible to our internal engineers, survey teams, and trusted service partners (such as hosting and anti-spam verification) directly involved in delivering your services.
5. Data Security
Our site uses HTTPS encryption and modern security practices to secure communications between your browser and our server. While no online transmission can be guaranteed completely secure, we implement reasonable measures to protect against unauthorized access.
6. Cookies
We utilize standard essential cookies to maintain browsing sessions and monitor overall website traffic. You can modify your preferences or disable cookies directly in your browser settings.
7. Your Rights
You may contact us at any time to verify what details we hold, request corrections to your project files, or ask for the removal of your contact information from our databases.